Terms and Conditions

DATA OF THE WEBSITE OWNER

Company: CBD HOME SL (hereinafter, (“CBD HOME”)

Registered office: Plaza del Campillo, n 7, 1, 18009 GRANADA.

CIF: B72553605

E-mail: info@cbdhomehub.com

 

OBJECT

 

The object of the present Terms and Conditions of purchase, is the supply of CBD HOME, SL, CIF B72553605, of the products offered in your online store, in exchange for a financial benefit.

 

SERVICE

CBD HOME has as a priority to the satisfaction of their customers and what you want to achieve through excellent service. Therefore, to guarantee the quality of the products delivered and the delivery thereof on the terms set out below.

 

PRIVACY

All data provided by customers of CBD HOME will be treated with extreme privacy and not forwarded to third parties, except where necessary for the delivery of the order.

At any time, the client may exercise his rights of access, rectification, cancellation and opposition, by writing to info@cbdhomehub.com, Plaza del Campillo, n 7, 1, 18009 GRANADA.

 

We reserve the right to use the trade data anonymously to study the buying habits and customs.

 

PRICES AND PAYMENT METHODS

The products will be sold at the price indicated on the website, is the current that is collected at the time of the confirmation of the order by the client.

 

All prices include Value Added Tax (VAT), in force. The costs of shipping will be free in the iberian peninsula. For shipments outside of the peninsula, the shipping costs will appear in the breakdown of the price before you make the payment, and will vary depending on the number of products purchased and the place of the delivery of the product.

 

Once the customer has paid for the order you will be sent an order confirmation email.

 

The payment of the orders can be made with a credit or debit card through the secure system REDSYS.

 

RIGHT OF WITHDRAWAL

The Buyer has a period of fourteen (14) calendar days from the date of receipt of Product to exercise your right of withdrawal without involving any cost.

Without limiting the foregoing, according to what is established in Article 103 of the General Law for Defense of Consumers and Users, the Purchaser may not withdraw the product, if the same is unsealed, for reasons of health protection or hygiene. That is to say, the User will not be able to exercise your right of withdrawal if the Product is not in its original condition, including the sealing of the same, except return of the Product because the same is found to be defective.

For the exercise of the right of withdrawal, the Buyer must fill in the Withdrawal Form and send the product to return along with the instructions, documents and wrappings. The shipping costs for the return shall be borne initially by the Buyer.

Once exercised correctly the right of withdrawal and, in any case, within a maximum of fourteen (14) calendar days from the receipt of the Product in the warehouse, CBD HOME make the payment of the invoice originally issued and returned to the Buyer the full amount of the purchase, excluding delivery costs, by the method of payment selected by the Buyer at the time of making the Purchase. The refund will be subject to the right of CBD HOME to withhold amounts for products returned with damage.

Below, we've provided the model withdrawal form must be completed and sent to the e-mail address info@cbdhomehub.com Keep in mind that you should only fill out and send the following form if the Buyer wants to cancel the contract, and shall be sent together with the proof of purchase of the Product.

  • “For the present I tell you that I will give up my contract of sale of the following goods/for the following goods:
  • Order placed the day: / /
  • Name and surname:
  • Email with which you made the purchase:
  • Address:
  • Signature: (only if this form is notified on paper)
  • Date: / /”

 

CUSTOMER CARE

If you wish to contact our Customer Service, you can send us an e-mail to info@cbdhomehub.com and we will attend you as quickly as possible.

 

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