{"id":4055,"date":"2022-12-12T11:18:29","date_gmt":"2022-12-12T11:18:29","guid":{"rendered":"https:\/\/cbdhomehub.com?page_id=4055"},"modified":"2025-10-29T12:34:03","modified_gmt":"2025-10-29T11:34:03","slug":"politica-de-envios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/cbdhomehub.com\/en\/politica-de-envios-y-devoluciones\/","title":{"rendered":"Shipping policy and returns"},"content":{"rendered":"
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Delivery times and shipping costs<\/strong><\/p>\n

Puedes elegir recibirlo en la direcci\u00f3n que desees. Trabajamos con diferentes compa\u00f1\u00edas de transporte. Enviamos a toda la pen\u00ednsula. Tambi\u00e9n enviamos a Ceuta, Melilla, Islas Baleares, Canarias y parte de Europa (atenci\u00f3n al cliente:<\/strong> info@cbdhomehub.com).<\/p>\n

As a general rule, packages are shipped the same business day that the request is received. But we promise that it is within 24 hours of the receipt of the payment (working days).<\/p>\n

The type of shipping that we have hired for the rest is 24-72 hours from the time of delivery sets out the package. 96% of deliveries arrive the next day, but don't forget that the delivery service you have up to 72 hours to let you reach.<\/p>\n

Keep in mind that we are talking about days, so orders placed from Thursday to Sunday you can come on Monday or days later, according to deadlines. Orders made during the weekend, the handling time can go from 24-48 h to count since Monday at 9 in the morning. That is to say, if there is a large volume of orders placed between Friday afternoon and Sunday evening, there is the risk that the Monday not to leave all of them in the warehouse. In that case, what will be the Tuesday.<\/p>\n

In abnormal situations, such as the state of alarm or strike of carriers delays may occur in exceptional cases. Today, we operate with total normality.<\/p>\n

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On the delivery of the packages<\/strong><\/p>\n

If shopping on our website and select the postal delivery, normally the courier will send you a link or sms so that you can follow your order on-line. If not, please contact with info@cbdhomehub.com<\/a>. The delivery company will try to make it come on at least two occasions. If you are not located, you will have a period of 15 days to pick up the package at the office that they tell you (closest to your home). After that time, and if we return the order, do not worry, we will contact you to see that it has happened and we will try to send it again. Always you can send us a mail to info@cbdhomehub.com, and we will try to help you with any questions.<\/p>\n

We are not responsible for any damage to your package when it leaves our warehouse, but we do everything we can to protect fragile items. The boxes are small and your items are well-protected.<\/p>\n

Los gastos de env\u00edo son gratuitos a partir de 50 euros, en la Pen\u00ednsula. Los gastos de aduanas no est\u00e1n incluidos, si los hubiera.
Este ser\u00eda el guion desde nuestro departamento log\u00edstico: -D\u00eda 1. Haces el pedido.
Si es de lunes a jueves y antes de las 17 h, es muy posible que salga ese mismo d\u00eda. Si es m\u00e1s tarde, es poco probable, pero posible, depender\u00e1 de la carga de trabajo. -D\u00eda 2.\u00a0Siguiente d\u00eda laborable.
If he came out the day 1, possibly to receive today. Above all, in the provincial capitals. In villages, the carrier may take a day more. Depends on the route logistics.
If you do not came out the day 1, is manipulated. If it is a pack, they can get to be 2 days of handling. In normal conditions, this day is sent.<\/p>\n

-D\u00eda 3. Ya han pasado 48 horas desde el ‘click’ de tu compra.<\/p>\n

Have already come out 100% of the orders made on the day 1. And they will be sent within 24-72 hours, working days, to your destination.<\/p>\n

CBD HOME work for you to receive always as soon as possible.<\/p>\n

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Pol\u00edtica de Devoluciones<\/strong><\/p>\n

En CBD HOME nos comprometemos a ofrecer productos de alta calidad y la mejor experiencia para nuestros clientes. Si por alguna raz\u00f3n no est\u00e1s satisfecho con tu compra, puedes solicitar una devoluci\u00f3n siguiendo los t\u00e9rminos y condiciones establecidos a continuaci\u00f3n.<\/p>\n

Condiciones para las Devoluciones:<\/strong><\/p>\n

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  1. Productos sin abrir:<\/strong>\n